We are specialists in operational performance management.

We design, build and operate management information solutions that support decision-making at both operational and executive levels.

Our consulting practice provides programme management and business change services for programmes and projects of all sizes and complexity, helping our clients to improve performance through the effective delivery of both IT and business change.

TEASEL OPINION: 21 November 2007

Warehouse and production personnel spend too much time interpreting clumsy management information reports rather than using them to support hour-to-hour performance. More...

Teasel MD, Tim Burfoot, offers some thoughts on Customer Satisfaction in Utility Week, 26 October 2007. Read more...

Latest press release: 2 August 2007 - new Teasel reasearch shows only half of UK contact centres measure customer satisfaction. More...

Teasel Four Forty

TEASEL FOURFORTY is a modular tool-kit that enables us to build tailored management information solutions quickly and effectively.
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CCA Convention Logo Sponsors of the 2007 Best Customer Focus in Retail and Travel at the CCA Excellence Awards

We are Professional Affiliates of the Customer Contact Association - the UK's leading forum for contact centre professionals.

Customer Contact Association website link