We are specialists in helping organisations achieve sustainable improvements in operational performance.
Business Intelligence
Programme Management
Business Change
Consulting
TEASEL OPINION: 9 September 2008
Organisational inefficiencies not only damage customer relationships, but they also carry operational costs that most organisations can ill-afford. More...
The most important question for business intelligence is "What do you need to do?" Not "what would you like to know"?
FRIEND OR FOE?
New research conducted by Teasel at Call Centre Expo 2008 revealed interesting insights about the relationship between contact centres and other parts of the organisation. The limited availability of business intelligence at a process level was cited most often as the key contributory factor leading to declining performance and rising costs. More on this...
In turbulent and uncertain times you need immediate access to business performance information that enables you to take remedial action quickly and decisively.
Our successful international experience has led us to create TEASEL FOURFORTY which helps managers achieve sustainable performance improvement by using information more effectively.
TEASEL FOURFORTY solutions offer:
Cheaper and faster installation and long term cost reduction
Real-time access to key business performance information
An easy and intuitive user experience
A unique combination of performance data management PLUS user networking and collaboration
